This website located at www.zippytravel.co.uk is owned and operated by zippytravel.co.uk
This is a dynamic site and as a result, the content and look and feel may change from time to time without prior notice.
We will only use the User Data to: (a) contact you and provide you with information (as requested); and (b) deal with any other matters arising as a result of that contact.
Subject to the provisions of applicable law and for a small fee you may obtain copy(ies) of the User Data (if any) we hold about you by contacting us via the site’s “contact us” facility.
Additionally, if you wish to delete, deactivate or amend the User Data, or find out what User Data (if any) we are holding about you, please contact us via the site’s “contact us” facility. We will not sell the User Data to anyone, but, for the avoidance of doubt, the User Data may be transferred to a future purchaser of zippytravel.co.uk, all or part of the zippytravel.co.uk Group of companies and/or all or some of its assets.
We will not disclose the User Data outside the zippytravel.co.uk except as necessary to deal with matters arising from your use of the site and your contact(s) with us, or in the unlikely event that we believe in good faith that we are required to do so: (a) by court order or other legal/regulatory requirement; or (b) in order to protect our rights/property or those of our clients and/or their employees.
This site does not utilise cookies.
by using this site you consent to zippytravel.co.uk, processing and transferring (both inside and outside the EEA) the User Data as necessary for us to provide you with and enable you to use the site and for the purposes referred to above.
The existence of a link on this site does not imply any endorsement or approval of any goods, services, opinions or other material(s) of any sort made available on or through sites which we do not control, nor do we take any responsibility for the opinions of third parties (if any) expressed on or through this site.
(b) Subject to paragraph (d) below, but otherwise so far as permitted by law, we exclude and are not liable for all loss, damage(s) and liability (whether or not caused by our negligence) for all wasted time, all loss/corruption of data, all loss of profits, opportunities, and goodwill, and all indirect, consequential and punitive loss or damage(s) arising from or in relation to use of this site and/or the information on it or any services provided through it, howsoever arising, whether in contract, tort (including negligence), statute or otherwise, and even if it was reasonably foreseeable or we have been made aware of the possibility of such loss/damage(s)/liability.
(c) Subject to paragraph (d) below, but otherwise so far as permitted by law, our total aggregate liability hereunder in respect of direct loss and damage and other direct liability, howsoever arising, whether in contract, tort (including negligence), statute or otherwise shall be limited per claim or series of related claims, to £100.
(i) loss or damage for death or personal injury caused by our negligence; or
(ii) for any fraudulent misrepresentation made by us or those under our control.
Our normal hours of business are 0900 to 1800 weekdays excluding Bank Holidays
You can contact us by writing to us at the above address or by using the ‘contact us’ facility on this site.
STEP 1: Search.
STEP 2: Choose.
STEP 3: Pay.
Apply to all bookings covered by ATOL NO. 5311 as shown on our website.
Amount of cancellation charges (shown as a % total holiday cost)
More than 42 days – Deposit
29-42 days – 50%
15-28 days – 70%
8-14 days – 90%
1-4 days – 100%
After ticket issue: Cancellation will result in loss of 100% of total cost of all travel arrangements in most cases. Please consult your reservation adviser. Charter flights carry 100% cancellation fee both before and after ticket issue.
We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).
If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.
Apply to all bookings covered by ATOL No. 5311 as shown in our website.
Please read the following terms and conditions carefully as they apply to all bookings made. No variations shall be valid unless agreed and confirmed in writing by a Director of The Company. A verbal variation will not be valid.
The Company act as agents only in transactions relating to flight, car hire accommodation, package holidays etc. and book those for you (the Client) on behalf of the Supplier or Operator (the Principal). The Company are not the Principal and do not act as the Principal nor shall they be constructed as being such by inference or otherwise. This confirmation does not constitute a contract. Your contract is with the Principal named overleaf. The Company are not liable for the principal actions, failures or omissions.
No booking will be confirmed unless the required deposit has been received by The Company. Principals reserve the right to increase prices up to the date on which they receive the balance. Payment of a deposit guarantees your seat, not the price.
Bookings made will be immediately subject to the principal’s terms and conditions and The Company have no authority to vary them in the client’s favour.
All amendments / cancellations will incur charges.
Please note that a telephone booking confirmation is as firmly confirmed as if it were made/confirmed in writing at that time.
The Company will attempts to fulfill Clients requirements to its best abilities and in the event of complaint, will pass such complaints to the principal concerned on the Client’s behalf. As agents only, The Company will not be able to commit the principal as to their correct course of actions. The Company strongly recommends that the Client takes out adequate insurance whether or not it is Principal’s conditions of booking. The Client is herewith recommended to read the terms of any insurance affected to satisfy themselves as to fitness of cover. The Company will be pleased to quote you for insurance. Should insurance be declined you will be asked to sign our indemnity form.
Please remember that the person making the booking accept all the booking conditions and is liable for any amendments fees, late fees or cancellation charges that arise on behalf of all the passengers in their party. In addition they are also responsible fro checking this and all future documentation and for advising us immediately if anything is missing or is incorrect. The details overleaf are given in good faith based on information from the principal at the time of booking. Should it transpire that any of these details offer you will be advised immediately..
Payment: you must pay the balance by the due date shown on the confirmation. Please note that for some telephone bookings full payment may be required IMMEDIATELY i.e. before you receive confirmation. If this applies you will be advised when the booking is made. It is very important that you pay balances when due because failure to do so may lead to cancellation of your holiday and still leaves you liable for the cancellation charges. Where an extra “booking charges” applies this will have been advised at the time of booking. All credit card bookings are subject to 2% surcharge on Visa and Master Card and 3% on American Express. However where cancellation can be avoided with the payment fee £20 will be applied to your balance.
Passport, Visas and Health Requirements: You are responsible for checking all these items
Passport and Visa: You must consult the relevant Embassy or Consulate for this information. Requirements may change and you should check fro up-to-date position in good time before departure. We regret we can accept no liability if you are refused entry onto the flight or into any country due to failure on your part to carry the correct passport, visa or other documents required by any airline, authority or country. Health: Recommendations inoculations for travel may change at any time and you should consult your doctor on current recommendations before you depart. Health Requirements for your holiday destination are outlined in the department of health leaflet entitled “The Traveller’s Guide to Health” (T4), Which is available by calling 0800 555 777. It is your responsibility to ensure that you obtain all recommended medication and follow all medical advice in relation to your trip.
Special Request And Medical Problems: If you any special request, please advise us at the time of booking. Although we will endeavour to pass any such request on to the relevant supplier, we regret we cannot guarantee any request will be met. Failure to meet any special request will not be breach of contract on our part. If you have any medical problem or disability which may affect your booked arrangements, you must advise us in writing at the time of booking giving full details. If we feel unable to property accommodates your particular needs, we must reserve the right to decline/cancel your booking.
Behavior: When you book with us, you accept responsibility for any damage or lose caused by you or any member of your party. Proper payment for any such damage or loss must be made at the time direct to the accommodation owner or manager or the supplier. If you fail to do so you must indemnify us against any claims (including any legal costs) subsequently made against us as result of your actions. We expect all clients to have consideration for other people. If in our opinion or in the opinion of any other person in authority you are behaving in such a way as to cause distress, danger or annoyance to any third party or damage to property, we reserve the right to terminate your arrangements without notice. In this situation towards you (including any return transport arrangements) will immediately cease and we will not be responsible fro meeting any costs or expenses you may incur as a result, making any refund or paying compensation.
Force Majeure: We accept no responsibility for and not shall be liable in respect of any loss or damage or alterations, delays or changes arising from unusual and unforeseeable circumstances beyond our control, such as war, riot, civil strife, industrial dispute including air traffic control disputes, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions, technical problems with transport, closure of congestion of airports or ports, cancellation of schedules by scheduled airlines. You can check the current position on any country by telephoning the Foreign and Commonwealth Office’s Travel Advice Unit on 0207 238 4503 or www.fco.gov.uk.
Reconfirming Return/Onward Flight: You will need to reconfirm your booking outbound and inbound at least 72 hours before your departure. The Company will not be liable for any additional costs due to your failure to reconfirm flights or any schedule changes.
Documents Dispatch: The address for all documentation will be given at the time of bookings. Documents will normally be dispatched 7 days before departure. N.B. For bookings made within 14 days of departure it may be necessary for you to collect your tickets at the airport. Any other voucher will be posted/faxed to you direct. For additional security scheduled airlines tickets are usually sent by Recorded Delivery and in this event it is your responsibility to ensure receipts/collection. LATE BOOKINGS may also require Registered/Courier delivery of documents in which case the appropriate charges will have been advised at the time of booking.
General Data Protection Regulation: By consent to this privacy notice you are giving us permissions to process your personal data specifically for the purpose identified. Consent is required for Zippytravel to process personal data to fulfil your travel requirements.
Where we are asking you for sensitive personal data we will always tell you why and how the information will be used if required.